Most important: customer orientation
When
creating and implementing a new product or service, customer orientation is
always at the core. SatuMo Oy has developed together with Tuspe Design and Niemenpellon
talli a booking system to facilitate the daily routins of riders and stall
entrepreneurs. Thanks to the calendar, riders can see all the lessons and the content
of them.
Available lessons can be easily booked after logging into the calendar.
Booking and canceling the lessons is quick and easy and saves extra steps
compared to the previous practice. From all the activity from customer side of
the calendar, information goes to the stables, and the staff always knows how
many riders are coming to the classes. Riders will see their own bookings and
can also update their own information through the calendar. If there are changes
in the lessons, they are easy to communicate with the riders through the
calendar.
After
the first weeks of use, the booking calendar has received good feedback.
We have created a successful, customer-oriented product!
Warm thanks for both of the cooperators!
SatuMo Oy warmly recommends Niemenpello talli as a professional horseback riding company and Tuspe Design as a hub of web sites and web shops as well as encoding.
Find out how the calendar looks at www.niemenpellontalli.fi